Doodlekit™ Online Free Website Builder

Topic

Author Topic
Phyllis Neill

Question about e-mail

Mon Jun 09, 2008 @ 02:55PM

When I signed up with Doodlekit, I secured my domain name through GoDaddy (http://shementor.com). I have decided that I wanted an e-mail account that was admin@shementor.com. I've applied for the free e-mail I got with my GoDaddy account. The only problem is, I keep getting an error message that it is "pending MX file modification". I wrote to their technical support team, asking them what I do. They responded with the modifications I should make to the MX file records; however, I can't figure out where to make those changes. GoDaddy says the changed should be made through my "hosting provider" - is that Doodlekit? The directions say: "go through your hosting provider and have them add 4 records to the zone file for your domain name", and then it goes on to list what the 4 records should be.

My problem is, I can't figure out where to add those 4 records, because I can't find any mention of a zone file anywhere on Doodlekit! I'm very confused and hoping you can at least point me in the right direction. I tried troubleshooting this for over an hour before I broke down and wrote to you, so even though I might be a beginner, I tried really hard to resolve the issue for myself first!!

Comments

Author Comments
Dkavatar
Ben Kittrell
Tue Jun 10, 2008 @ 07:31AM

No Problem Phyllis, we'll work it out.

First thing is that you're already setup to do Email Forwarding. This means you can forward admin@shementor.com to your existing email address. You can set this up in the admin section under Users then Email.

If you want an actual mailbox through GoDaddy, I can setup those MX records for you.

So I would recommend using the Forwarding, so you don't have to maintain a separate mailbox. But if you still want to use GoDaddy, send me the four records and I'll set it up.


Powered by  :  Doodlekit™ Online Free Website Builder  :  Copyright © 2008  :  Doodlebit™ Website Company