Doodlekit™ Online Free Website Builder

Hi,

I am brand-new to Doodlekit. When I try to edit the info on my homepage, it takes me to "Doodlekit Quick Edit," which is all html code. At the bottom, it says, "!The Advanced Editor is not installed on your computer..." with instructions to click on the link to download the editor. So I click on the link to download the editor, and go through all of the motions and then get a message that tells me it was successfully installed and to restart the computer. However, after I restart the computer, when I log back into my website and click on "edit" anywhere on the page, the computer freezes. I have uninstalled and re-installed the software several times, and each time I have the exact same problem. Everything is fine until I log back into my website after downloading the editor and restarting, at which point the browser freezes. So the problem is not that the XStandard software is not installing, but that when I try to use it, the browser freezes. Help!!!!!!!!!

I have a Mac with OS 10.5.2 and am using Firefox 2.0.0.14

I have the exact same problem if I launch it in Safari (3.1.1)

I also tried installing the software directly from the XStandard website instead of from the Doodlekit link. Same problem.

Thanks so much for your help.

Gina

Gina,

I have contacted XStandard about this, and will let you know as soon as I have an answer.

Hi Ben,

I have been in contact with XStandard via email all weekend long. They have been very responsive and have suggested several fixes but nothing so far has worked. We were able to load the software onto a PC laptop and use it successfully. However, this is a borrowed laptop so it is not a long-term solution to this problem. My husband also was able to load and use the XStandard software successfully on a Mac where he works. So at this point we have no choice but to assume the problem is with our Mac at home (it is a newer Mac and is running OS X). For some reason it installs the software "successfully" but then is unable to utilize it. We have tried everything but we still have the same problem. We even went to the Genius Bar at the Apple Store over the weekend and they couldn't figure it out, either. If you have any other ideas, please let me know.

Thanks very much, Gina O.

Ok Gina, Thanks for your patience. I've been talking to XStandard as well.

Hi Ben,
The people at XStandard have been really nice, but they've exhausted their resources and told me today they don't know how else to help me. I did everything they suggested but nothing works. I'm not sure how to proceed from here. I borrowed another computer to create the website, but now that I've returned that computer I've lost my ability to edit my website in the future due to the problems with the XStandard software. Do you have any other ideas for me??

Gina, let me think this over and talk to XStandard. I'll get back to you soon.